Privacy policy

 

Privacy Policy

Last Updated: August 6, 2025

Uricko (“we,” “us,” “our”), operated by Richter Brothers and based in Mumbai, Maharashtra, India, is committed to protecting the privacy of your personal information. This Privacy Policy describes what information we collect, how we use it, your rights, and choices regarding your data.

1. Information We Collect

We may collect and process the following types of information:

  • Personal Identification: Name, age, email, address, phone number, and payment details.

  • Order Information: Purchase history, delivery addresses, and transaction records.

  • Technical Information: Browser type, device identifiers, IP address, cookies, and usage data when you visit or use our website or app.

  • Other Information: User profiles, preferences, and any communications or reviews submitted by you.

2. Methods of Collection

We collect information:

  • Directly from you when you register, place an order, submit queries, leave reviews, or communicate with us.

  • Automatically through cookies, web beacons, and analytics tools when you interact with our platform.

  • From third-party sources (such as payment gateways or delivery partners) where allowed by law.

3. Use of Your Information

We use your information for legitimate business purposes, including to:

  • Process orders and deliver products and services.

  • Respond to questions, customer support requests, and reviews.

  • Improve our website, services, and user experience.

  • Send order confirmations, service updates, and promotional offers (you can opt out at any time).

  • Conduct analytics, fraud prevention, and security monitoring to protect users and our platform.

  • Comply with applicable laws and regulations.

4. Sharing and Disclosure

We may share your information with:

  • Service Providers: Trusted vendors supporting order fulfillment, delivery, payments, analytics, IT services, and customer support, under confidentiality agreements.

  • Legal and Regulatory: When required by law, government authorities, or in response to legal process.

  • Business Transfers: In the event of a merger, sale, or transfer of business assets.

We do not sell or rent your personal information to third parties for marketing purposes.

5. Data Security

We employ technical and organizational safeguards to protect your personal information against unauthorized access, misuse, or loss. However, no system is 100% secure, so we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

Our site and app use cookies and similar tools, including from third parties, to collect technical information, personalize content, operate features, and measure website effectiveness. You can adjust your browser or device settings to manage cookies; however, some features may not function if cookies are disabled.

7. Children’s Privacy

We do not knowingly collect personal information from children under 18 without parental consent. If we discover such data has been collected unintentionally, we will promptly delete it.

8. User Rights and Choices

Depending on applicable law, you may have the right to:

  • Access, correct, or request deletion of your personal information.

  • Object to or restrict certain processing.

  • Withdraw consent where processing is based on consent.

To exercise these rights, contact us at support@uricko.com or +91 83697 86355.

9. Retention of Data

We retain your information for as long as necessary to fulfill purposes outlined in this policy or as required by law.

10. Changes to This Privacy Policy

We may update this policy from time to time. Changes are effective once posted on this page, with the date of revision indicated above. Continued use of our services after changes signifies acceptance.

11. Contact Information

For any questions, concerns, or requests regarding this Privacy Policy, or to exercise your rights concerning your personal data, please contact us at:
Email: support@uricko.com
Phone: +91 83697 86355